REFUND POLICY.
Last updated October 2026
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with DRIP Premium, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or email support@dripcreator.app and we'll help you through it.
What happens after a refund
Once a refund is processed, your Premium access ends and your account returns to the free plan. Your saved logs and history are not deleted — only the unlimited logging unlock is removed.
Cancelling vs refunding
Cancelling your subscription stops future renewals and keeps your Premium access until the end of the period you've already paid for. A refund returns the money for a recent order. You can do either, or both.
Questions
Anything unclear about refunds? Email support@dripcreator.app and we'll reply within one business day.